With any questions regarding this Privacy Statement, please contact us as written in Section 12 'How to contact us'.
2. INFORMATION COLLECTED
We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, email address, phone number or other contact information to be Personal Information ('Personal Information'). You may be asked to provide Personal Information when you use our website, register for an account or to use the services. The Personal Information that we collect may include information such as: contact information (including telephone number), transaction history, all games played (history), website usage preferences, and feedback regarding the Services.
When you install and use Enterra Poker in social networks such as Facebook or Vkontakte you give permission to Enterra to access certain information from your registered account on that site. This information differs by social network and depends on the privacy settings you and your friends set up at the social networking site. The information that we may access and collect include some or all of the following: first and last name, profile picture, gender, networks, user ID, list of friends, birthday, e-mail.
In addition, when you interact with the Services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of the Services. We do not collect Personal Information about you on the Services without your knowledge.
3. MEANS OF COLLECTING AND PROCESSING DATA
4. INFORMATION USE
We use the Personal Information we collect from you for various purposes such as:
- to deliver our Services;
- to provide customer support;
- to undertake necessary security and identify verification checks;
- to assist your participation in third-party promotions;
- to meet certain business requirements;
- to confirm financial transactions;
- data analysis and research;
- to improve Enterra products and services;
- for any other purpose related to the operation of the Services.
Your Personal Information may also be used by us to provide you with promotional offers and information regarding our products and services and in order for us to better provide a range of products and services and improved customer service. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services and promotions, including other gaming products (including online poker, casino, betting, backgammon and bingo services) and products and services from third parties carefully selected by us. If you no longer wish to receive our newsletters you may unsubscribe (this option will be available for you from the newsletter).
5. CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, any of our sites or the Services or in circumstances where we are under a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us, the Group, or any other user of the Services in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, and appropriate agencies.
7. CONSENT TO USE OF ANTI-CHEATING SOFTWARE
Our software package - used to access and use the Services - contains certain features designed to detect use of automated programs that enable artificial (non-human) intelligence to play on Enterra Poker site. By installing Enterra Poker software and using the Services, you consent to our software performing the functions described in this section. Enterra Poker software may perform several functions in order to detect the use of illicit automated programs and ensure that we maintain a 'cheat free' environment for all users. Our software will not perform any random search of large portions of your hard drive, equipment or files, and it will not transmit any information to us or to any third party other than the information necessary to identify use of illicit automated programs as described above. Enterra Poker software will not alter any files or information on your computer or other equipment and will not interfere with the operation of any of your applications. You may terminate use of Enterra Poker software at any time by uninstalling our software package.
We understand the importance of information security and the techniques needed to secure information. Enterra provides protection of the access to your user account by the password. You should immediately inform us about any attempt of unauthorized access to your account. We highly recommend you to log out of your account after its use. We store all of the Personal Information we receive directly from you in a password-protected database residing within our secure network behind active state-of-the-art firewall software. Our Services support SSL. We take steps to ensure our subsidiaries, agents, affiliates and suppliers also employ adequate levels of security. Enterra strives to protect customer information on a highest level but, unfortunately, we cannot guarantee that security infringements will never occur as data transfer through the Internet is not completely safe.
9. PROTECTION OF CHILDREN
The Services are not intended for or directed at persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). Any person who provides their information to us through any part of the Services represents to us that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our Services which may involve us having to access and verify your Personal Information. If we become aware that a minor has attempted to or has submitted personal information via the Services, we will not accept this information and will take steps to remove such information from our records.
10. LEGAL DISCLAIMER
The Services operate 'AS-IS' and 'AS-AVAILABLE,' without liability of any kind. We are not responsible for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.
12. HOW TO CONTACT US
135 Stroiteley Ave,
656031 Barnaul, Russia
Email: info at enterra-inc dot com